Friday 03 July 2020


'MyAccount' is an online service that lets you view and manage your account seven days a week.

Whether you're changing address or sending a meter reading, My Account will provide you with a quick, simple and secure way to let you manage your account online.

Sorry, the website is unavailable
This service will be unavailable for approximately 10 minutes while we carry out routine backups and maintenance, we are sorry for the inconvenience.

If you would like to make a payment with your debit or credit card, please click here to pay online. Please have your customer number handy when using this service.
What services can I access?

Registered customers can:

  • Pay online
  • Change contact details
  • Send a meter reading
  • View meter reading history
  • Update us about a move
  • View payment plan details
  • View other ways to pay
  • View billing and payment history
  • Request paperless billing
  • Apply for a water meter
  • Apply for a leak allowance
  • Apply for a renovation allowance
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