Tuesday 20 April 2021


To register for an online account simply fill out the form below.

If you have already registered but you have forgotten your login details you can reset your password here or get a reminder for your user ID here

To register you will need:
1. The first 8 digits of your customer number. This can be found on your bill.
2. For security purposes we will need the surname and post code associated with this account as it appears on your bill.
3. A valid email address. This is the email we will use to communicate with you from now on. Any previously stored email addresses will be removed.

Registration form   (items marked with * must be completed)
 Information: you can enter either your billing or property postcode as long as it is in a UK format
 Information: Your password must be between 8 and 20 characters and is case-sensitive, spaces are not allowed.
 Information: please confirm the password you have chosen

Terms and conditions
We will securely store and use your data for lawful purposes only and to administer and enhance our site and our service. We may from time to time use your data to inform you about other products and services that may interest you.

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What services can I access?

Registered customers can:

  • Pay online
  • Change contact details
  • Send a meter reading
  • View meter reading history
  • Update us about a move
  • View payment plan details
  • View other ways to pay
  • View billing and payment history
  • Request paperless billing
  • Apply for a water meter
  • Apply for a leak allowance
  • Apply for a renovation allowance
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