Sunday 07 February 2016
Welcome to your South West Water Account Portal

Free water saving kits

Please enter your login details to access your account.
If you do not already have a user id, please register your account.


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Paperless billing - iPad Mini competition winners

Our quarterly prize draw has been extended until February 2016, sign up now for a chance to win an iPad Mini.

30 November 2015 - Mrs Hitchman, Falmouth

"I am delighted to receive this lovely mini iPad. At first, when I had the phone call telling me I had won it, I was sort of thinking yeah, what's the catch? Then I realised it was true and been so excited and could not wait for it to arrive. Thank you so much for adding me to you draw for this mini iPad, it's much bigger than my iPhone, so all the better to see!"

Nov 2015 winner

Previous winners

31 August 2015 – Mr Cawston, Truro
30 May 2015 - Mr & Mrs Reay, Totnes
28 February 2015 - Mr Brind, Marazion
31 December 2014 - Mr Stapleton, Truro
What services can I access?

Registered customers can:

  • Pay online
  • Change contact details
  • Send a meter reading
  • View meter reading history
  • Move online
  • View payment plan details
  • View other ways to pay
  • View billing and payment history
  • Request paperless billing
  • Apply for a water meter
  • Apply for a leak allowance
  • Apply for a renovation allowance


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© South West Water Ltd Registered office: Peninsula House Rydon Lane Exeter Devon, England EX2 7HR Registered in England No. 02366665. 2016